Desired Candidate Profile
Good written communication and analytical skills
Job Description
Customer Support is a specialized activity where we provide accurate response to bank customers on our Client’s behalf. Walk in Monday to Saturday (10 am to 1pm) . Venue:MMC Infotech Services P Ltd, Khivraj Mansions, No. 204 Anna Salai, Chennai 2
Keywords: Freshers, Customer Service, Support, banking, transaction
Company Profile
MMC entered into the domain of banking support services when a major client launched the first credit card in India and selected MMC as their partner for handling customer services for their customers.
Contact Details
Company Name:MMC Infotech Services Pvt Ltd
Website:http://www.mmcinfotech.com
Executive Name:Gayathri
Address: Khivraj Mansions, No. 204 Anna Salai,
CHENNAI,Tamilnadu,India 600002
Email Address:careers@mmcinfotech.com
Telephone:91-44-28542039
Desired Candidate Profile
Prepared to work in night shift
Excellent communication skills in English
Tenacity to resolve issues & Good listening skills
Excellent customer service skills
Job Description
Requirements:
Excellent communication skills in English
Tenacity to resolve issues & Good listening skills
Excellent customer service skills
Willingness to work in night shifts
Keywords: Customer Support , Voice process
Company Profile
Sutherland Global Services is a multinational Technology-Enabled and Business Process Outsourcing (BPO) company specializing in Integrated BPO solutions across the front and back office that support the entire lifecycle of our client’s customers.
Having started operations in 1986 in Rochester, New York, Sutherland now employs over 29,000 professionals offering Right Sourcing™, seamlessly blended services from its 31 delivery centers in Bulgaria, Canada, India, Mexico, Nicaragua, Philippines, the United Arab Emirates, the United Kingdom, and the United States. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customers’ lifetime value.
Contact Details
Company Name:Sutherland Global Services Inc
Website:http://www.sutherlandglobal.com
Executive Name:Prasanna.R
Address:Sutherland Global Services Inc
383, Velachery Tambaram High Road, Vijayanagar,
Velachery
CHENNAI,Tamilnadu,India 600042
Email Address:pravenk16587@gmail.com
Telephone:9942797876
Desired Candidate Profile
Walk -in to “Elgiva Manpower Staffing” For Great MNC’s, BPO / Call Centre placements, Call Raajan@09972611011 or Mail me your Profile — ebs5@elgiva.biz
Elgiva Business Solutions Pvt. Ltd.
# 777F, 3rd Floor, 100 Feet Road, HAL 2nd Stage, Indira Nagar,
Bangalore – Pin. 560 008. Karnataka. India.
Direct No:4034 8894,Tel: 080-4034 8888 (Board lines) Ext no: 294
Website: www.elgiva.biz
SPOT OFFERS!! ! 2 rounds of interview
Golden Opportunity for Call Centre / BPO Professionals
Walk-in with 10 Copies of Resume,
Meet the Company HR”s
Walk out with “OFFER LETTERS”
Please Do Carry, MUST CARRY: -
1. Resume
2. Marks Card – XEROX Copies – 10th, PUC, Degree
3. Earlier / Current COMPANIES – Offer Letter, Relieving Letter
looking for:
US / UK / AUSTRALIAN &Day Shift Based Multinational Company are!!!!!!!!!!!!!!!!! CALL Raajan @09972611011
Job Description:
A voice based customer support and technical support in MNC”S which includes over the phone, handling Queries of Customers Support / Technical support / collection/accounts and finance.
Requirements:
Qualification: 10+2 Under Graduate/ Graduate/ Post Graduate/ Diploma
Skills: Excellent Communication skills
Work Experience: 0-3+ YRS OF Exp in Call Centre
POSTIONS:
Customer/Senior Customer/Technical /Senior Technical / Debt Collections/ Claims Banking /Mortgage
SKILLS: Technical Support (Voice Support)
Internet Support Providers (ISP)”Voice Support
Customer Support Openings- Voice Support – Call Centre
Collections: BAND 3 & BAND 4-Voice Support
Debt Collections (Fresher and Experience)
Mortgage Process-Voice Support- Call Centre
HR Raajan !
Elgiva Business Solutions Pvt. Ltd.
# 777F, 3rd Floor, 100 Feet Road, HAL 2nd Stage, Indira Nagar,
Bangalore – Pin. 560 008. Karnataka. India.
Direct No:4034 8894,Tel: 080-4034 8888 (Board lines) Ext no: 294
Website: www.elgiva.biz
Contact Raajan @09972611011
Interview Schedule: 10p.m to 5p.m / Monday to Friday.
Technical Support (Voice Support)
Job Description:
Provide first-level technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
Guide customer-troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
Escalate problems when unable to resolve customer issues.
Log and sufficiently document all contacts with customers in designated tools.
Desired Candidate Profile:
Bachelor Degree, PUC (with one year of International call center experience);
Diploma Courses (post 10+2 with 1 year international call center experience);
Engineering Degree or Post Graduate Degree (with at least 1 year experience in customer care / semi-tech international call center process)
1. Basics of Computers including Operating Systems, hardware and Internet.
2. Basic PC Hardware / A+ Certification / MCDST Certification 90 days will be added advantage
Internet Support Providers (ISP) “Voice Support”
Job Description:
Responsible for providing technical support and building on customer relations through telephone for troubleshooting.
Handling technical queries & objections will be a major part of job profile.
Excellent technical knowledge and Communication Skills
SPOT OFFERS!!!!!!!!!!!!!
Desired Candidate Profile:
Graduates/Under Graduates min 6 months exp.
Excellent Communication Skills.
Basic Technical Knowledge.
Willing to work in night shift.
Experience in technical process would be an added advantage.
Hardware & Networking Knowledge would be an added advantage
Customer Support Openings- Voice Support – Call Centre
Collections: BAND 3 & BAND 4-Voice Support
Job Description:
Debt Collections (Fresher and Experience)
Should be flexible for both inbound /outbound calls in order to assist customers
100% call taking job, will interact with US/UK/Australian
Will process accounts and overdraft loans
Call customers and inform them about there pending due and convince them to pay the same. Package 1.6lacs-3lacs+incentives.
Desired Candidate Profile:
Should be a graduate with minimum 50% (No BE and Btech’s candidates)
Fresher: 6-18 months in ICC Voice Support
Experience: Minimum 6 months of experience in debt collection, mortgage, insurance, outbound, banking, finance, credit card etc., (only voice)
Mortgage Process-Voice Support- Call Centre
Job Description:
Mortgage Process deals mainly with personal loans, validate the
Loan documentation and review income, assets and collateral documentation
Collect borrower information, Price out and select best product for Clients’ situation and recommend appropriate product or program.
Should call clients and customers to resolve issues
It is a complete voice process
Desired Candidate Profile:
Only Graduates/Post graduates (BE/BTech <55%)
1-3yrs of experience in a international call center or a maximum of 4yrs of any domain experience
Excellent communication skills
Should be comfortable with working under shifts
Spontaneous, high drive and result oriented
Knowledge of US mortgage loans from processing to funding will be an Added advantage.
Job Description
Walk -in to “Elgiva Manpower Staffing” For Great MNC’s, BPO / Call Centre placements, Call Raajan@09972611011 or Mail me your Profile — ebs5@elgiva.biz
Elgiva Business Solutions Pvt. Ltd.
# 777F, 3rd Floor, 100 Feet Road, HAL 2nd Stage, Indira Nagar,
Bangalore – Pin. 560 008. Karnataka. India.
Direct No:4034 8894,Tel: 080-4034 8888 (Board lines) Ext no: 294
Website: www.elgiva.biz
SPOT OFFERS!! ! 2 rounds of interview
Golden Opportunity for Call Centre / BPO Professionals
Walk-in with 10 Copies of Resume,
Meet the Company HR”s
Walk out with “OFFER LETTERS”
Please Do Carry, MUST CARRY: -
1. Resume
2. Marks Card – XEROX Copies – 10th, PUC, Degree
3. Earlier / Current COMPANIES – Offer Letter, Relieving Letter
looking for:
US / UK / AUSTRALIAN &Day Shift Based Multinational Company are!!!!!!!!!!!!!!!!! CALL Raajan @09972611011
Job Description:
A voice based customer support and technical support in MNC”S which includes over the phone, handling Queries of Customers Support / Technical support / collection/accounts and finance.
Requirements:
Qualification: 10+2 Under Graduate/ Graduate/ Post Graduate/ Diploma
Skills: Excellent Communication skills
Work Experience: 0-3+ YRS OF Exp in Call Centre
POSTIONS:
Customer/Senior Customer/Technical /Senior Technical / Debt Collections/ Claims Banking /Mortgage
SKILLS: Technical Support (Voice Support)
Internet Support Providers (ISP)”Voice Support
Customer Support Openings- Voice Support – Call Centre
Collections: BAND 3 & BAND 4-Voice Support
Debt Collections (Fresher and Experience)
Mortgage Process-Voice Support- Call Centre
HR Raajan !
Elgiva Business Solutions Pvt. Ltd.
# 777F, 3rd Floor, 100 Feet Road, HAL 2nd Stage, Indira Nagar,
Bangalore – Pin. 560 008. Karnataka. India.
Direct No:4034 8894,Tel: 080-4034 8888 (Board lines) Ext no: 294
Website: www.elgiva.biz
Contact Raajan @09972611011
Interview Schedule: 10p.m to 5p.m / Monday to Friday.
Technical Support (Voice Support)
Job Description:
Provide first-level technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
Guide customer-troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
Escalate problems when unable to resolve customer issues.
Log and sufficiently document all contacts with customers in designated tools.
Desired Candidate Profile:
Bachelor Degree, PUC (with one year of International call center experience);
Diploma Courses (post 10+2 with 1 year international call center experience);
Engineering Degree or Post Graduate Degree (with at least 1 year experience in customer care / semi-tech international call center process)
1. Basics of Computers including Operating Systems, hardware and Internet.
2. Basic PC Hardware / A+ Certification / MCDST Certification 90 days will be added advantage
Internet Support Providers (ISP) “Voice Support”
Job Description:
Responsible for providing technical support and building on customer relations through telephone for troubleshooting.
Handling technical queries & objections will be a major part of job profile.
Excellent technical knowledge and Communication Skills
SPOT OFFERS!!!!!!!!!!!!!
Desired Candidate Profile:
Graduates/Under Graduates min 6 months exp.
Excellent Communication Skills.
Basic Technical Knowledge.
Willing to work in night shift.
Experience in technical process would be an added advantage.
Hardware & Networking Knowledge would be an added advantage
Customer Support Openings- Voice Support – Call Centre
Collections: BAND 3 & BAND 4-Voice Support
Job Description:
Debt Collections (Fresher and Experience)
Should be flexible for both inbound /outbound calls in order to assist customers
100% call taking job, will interact with US/UK/Australian
Will process accounts and overdraft loans
Call customers and inform them about there pending due and convince them to pay the same. Package 1.6lacs-3lacs+incentives.
Desired Candidate Profile:
Should be a graduate with minimum 50% (No BE and Btech’s candidates)
Fresher: 6-18 months in ICC Voice Support
Experience: Minimum 6 months of experience in debt collection, mortgage, insurance, outbound, banking, finance, credit card etc., (only voice)
Mortgage Process-Voice Support- Call Centre
Job Description:
Mortgage Process deals mainly with personal loans, validate the
Loan documentation and review income, assets and collateral documentation
Collect borrower information, Price out and select best product for Clients’ situation and recommend appropriate product or program.
Should call clients and customers to resolve issues
It is a complete voice process
Desired Candidate Profile:
Only Graduates/Post graduates (BE/BTech <55%)
1-3yrs of experience in a international call center or a maximum of 4yrs of any domain experience
Excellent communication skills
Should be comfortable with working under shifts
Spontaneous, high drive and result oriented
Knowledge of US mortgage loans from processing to funding will be an Added advantage.
Keywords: Sr TSR or Sr CSR or CSR or CSE or CSE or TSE or Technical support or customer support orCall Centre or BPOs
Company Profile
ELGIVA Manpower Staffing
At ELGIVA, our approach to search is simple but disciplined. Our first step is to spend a great deal of time with our clients, getting to know their organization, and creating, through a collaborative process, a profile of the ideal candidate. ELGIVA is building a tradition of providing professional, personalized, high quality services; tailor made to suit individual needs and requirements.
Our Consultants have extensive experience in recruiting for the ITES and IT / Non-IT Sectors , and our forte is in identifying talent for Senior Management positions to Junior Management levels. Currently we have offices at Bangalore (Corporate Office), Mumbai, and Cochin. We are in the process of opening in three other cities. We undertake mandates for both Domestic and International clients and have ongoing engagements with several large MNC’s for their critical manpower requirements and have been successfully meeting their exacting standards.
We specialize in specific verticals and work with limited number of companies as our clients, thus offering qualitative and focused “SEARCH SELECTION”. Our separate ESD department exclusively handles all the TM (Top Management) and Board positions.
A team of qualified researchers and principal consultants assists in this selection process.
International Affiliation:
ELGIVA Business Solutions Pvt. Ltd. is affiliated with the World leader in the employment services, having a network of 4300 offices in 67 countries and has been ranked among US fortune 500 companies with an annual business turnover exceeding 15 billion USD. We work together in sourcing and evaluating profiles to meet each other’s respective requirements within India and globally.
Contact Details
Company Name:Elgiva Business Solutions Pvt Ltd
Website:http://elgiva.biz
Executive Name:Raajan@09972611011
Address:Elgiva Business Solutions Pvt Ltd
#777f ,3rd Floor, 100 Ft Road Opp to New Horizon
School Above New Lee Showroom ,Indira Nagar
,Bangalore -38
BANGALORE,Karnataka,India 560001
Email Address:ebs5@elgiva.biz
Telephone:09972611011
Reference ID:Raajan
Desired Candidate Profile
graduates with international experience in bpo for voice process
Job Description
customer care,
UK US AUS
Keywords: CSR,TSR,Sr Tsr,Sr csr,level 2,night shifts , rotational shiftsc
Company Profile
All positions in the IT / ITES / NON IT industry
Contact Details
Company Name:Dewdrop Career Solutions (P) Ltd
Website:http://www.dewdrop.co.in
Executive Name:jestin
Address:Dewdrop Career Solutions (P) Ltd
Gee Gee Plaza,#1,2nd Floor,Wheat Crofts Road,
Nungamabakkam
CHENNAI,Tamilnadu,India 600034
Email Address:jestin@dewdrop.co.in
Telephone:8124048063
Desired Candidate Profile
1.Must possess good numeric and analytical skills
2.Typing skills will be an added advantage
Job Description
Back-end processing and account maintenance, including financials and non-financial transactions for a Multinational Bank. Walk in: Monday to Saturday, Venue:MMC Infotech Services P Ltd, Khivraj Mansions, No. 204 Anna Salai, Chennai 2
Keywords: Freshers, Customer Service, Support, Transaction Processing
Company Profile
MMC entered into the domain of banking support services when a major client launched the first credit card in India and selected MMC as their partner for handling customer services for their customers.
Contact Details
Company Name:MMC Infotech Services Pvt Ltd
Website:http://www.mmcinfotech.com
Executive Name:Gayathri
Address: Khivraj Mansions, No. 204 Anna Salai,
CHENNAI,Tamilnadu,India 600002
Email Address:careers@mmcinfotech.com
Telephone:44-91-28542039
Client of Koultons Recruits”Freshers for leading BPO’s (Technical & Non-technical)-Noida & Gurgaon “
Desired Candidate Profile
Should have excellent communication Skills and willing to work in 24/7 environment.
Job Description
Required freshers (Graduate/Undergraduate) for Customer Care Positions for top BPO’s in Noida & Gurgaon.
*5 days Working*
*Fanatastic Pay Packages**
Keywords: BPO,Customer service,Sales,inbound,telecom
Company Profile
Leading BPO’s in Noida & Gurgaon
Contact Details
Company Name:Client of Koultons
Website:Not Mentioned
Executive Name:Deepti
Address: 105,202/204-Vardhaman Master Plaza
Opp.Kalaniketan School,Gazipur
Near Anand Vihar
NEW DELHI,Delhi,India 110096
Email Address:resume@koultons.net
Telephone:11-91-9560466334,9560466335,9560097072
Desired Candidate Profile
Qualifications Education
Bachelor’s Degree in Computer Science or Electrical, Electronic or Computer Engineering.
M- Tech or equivalent on various technology added advantage
Certifications : CCNA is a must. CCVP and other SIP/ H.323 and ITIL, PMP, MCSE certifications will be an added advantage
Experience & Knowledge
Experience in planning, designing and running medium to large voice network for enterprise customers and understanding of typical call center related network design and operations
Ability to close BoM/ BoQ/ SoW with minute details by interacting with vendors.
Excellent documentation skills with deep understanding of HLD, LLD, RFO, SoW and basic understanding of MRD
Very good experience in installation, configuration, management of Voice Systems such as SBC( Nextone/ACME), Sonus components like GSX, PSX etc.
Very good knowledge in SIP and working knowledge of H.323.
Good experience in configuring enterprise CPE SBCs like Cisco UBE
Understanding or knowledge in PABX switching concepts, working knowledge of CUCM
Specific knowledge of Cisco ICM, Genesys , Avaya solutions & VoIP protocols (SIP, MGCP & H.323) is desirable
Knowledge of design and implementation/operations of medium to large scale full feature contact center infrastructure
Working knowledge of Cosmocom will be an added advantage
Reasonable knowledge of Databases – Oracle & MS SQL
Support in creation and roll out of services based on the architecture
Understand the in ground/field and operational level requirement and exposure of ITIL based process creations for SD/ SA etc.
Skills
Excellent Communication Skill
Taking Ownership
Interpersonal effectiveness
Able to provide out of box solutions
Functional Excellence
Withstanding Pressure (Able to deliver under pressure)
Building effective team
Drive For Result
Job Description
Reporting: Head – Enterprise Voice Engineering
Job Description
Architect, design & implement Global enterprise voice services/ solutions, Contact Center services. Ability to close Bill of materials with vendors and plan deployment.
Ability to lead a team of engineers to successfully plan and deliver services by interacting with internal stake holders/ vendors.
Documentation of high level and low level design with minute details of technology and regulatory consideration
Conduct the trial and poc setup for various voice services and provide reports with recommendation as per results
Implement, monitor and report customers requirements for voice services
Comply to the legal requirement are met in terms of certification, documentation, reports, operations globally
Create Service Delivery/ Service Assurance , operation handover processes
Keywords: Asst. Manager/ Manager, Enterprise Voice, Call Center, HIPCC, Oracle, MS SQL, Cisco ICM, Genesys , Avaya solutions
Company Profile
Tata Communications is a leading global provider of a new world of communications. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers.
The Tata Global Network includes one of the most advanced and largest submarine cable networks, a Tier-1 IP network, with connectivity to more than 200 countries across 400 PoPs, and nearly 1 million square feet of data center and collocation space worldwide.
Tata Communications’ depth and breadth of reach in emerging markets includes leadership in Indian enterprise data services, leadership in global international voice, and strategic investments in operators in South Africa (Neotel), Sri Lanka (Tata Communications Lanka Limited) and Nepal (United Telecom Limited).
Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India and its ADRs are listed on the New York Stock Exchange. (NYSE: TCL)
Contact Details
Company Name:Tata Communications
Website:http://www.tatacommunications.com/careers
Executive Name:Mr. Salil Mehendale
Desired Candidate Profile
Good knowledge in networking
Hardware trouble shooting knowledge, windows,operating system and basic knowledge in Networking.
If interested please send in your profiles to medhas@qsourceglobal.com or call 9686680215
Job Description
Greetings from Qsource global consulting pvt Ltd
Openings for Service desk analyst for our client
Job Location : Chennai
Qualification : Any Graduates (Dip 10 + 2 +3 yrs)
Experience :6Months – 4Years ( service desk/Technical support -voice)
Excellent communication skills
Keywords: tsr,technical support,tse,technical support executive,
Company Profile
Since 2004, QSource Global Consulting has redefined recruiting and built several senior & mid-level management teams. Our clients range from Global players to mid-sized publicly-traded companies to venture-backed startups. Our strength is recruiting the right talent at all levels. We work fast, delivering higher success rates.
Our goal is to distinguish ourselves by the quality of candidates we provide our clients. We are driven by the mission to assist our principal stakeholders’ in achieving excellence through the optimal deployment of human resources across enterprises.
Contact Details
Company Name:QSOURCE GLOBAL CONSULTING Pvt Ltd.,
Website:http://www.qsourceglobal.com
Executive Name:Medha S.
Address:Not Mentioned
Email Address:medhas@qsourceglobal.com
Telephone:9686680215
Anubavam’s technical teams thrive on creating intelligent software driven services and solutions. Our passion spans two hemispheres, with offices in the U.S. and India.
Opening for PHP – Freshers – Night Shift
Job Description :
- Main Responsibilities involve Client Interaction, understanding of requirement, development based on requirement.
- Developer will work on PHP/MySQL based projects & will mainly be working on social media applications.
- Excellent Communication Skills
Desired Profile :
Any graduates with knowledge of programming in Core PHP, Mysql, JQuery, Cake PHP, Zend framework, CMS like Joomla, Drupal & WordPress.
It will be a NIGHT SHIFT JOB.
Salary 5000 pm for a probation period of SIX Months.
And One year bond is compulsory
Contact Details :
Company : Anubavam Technologies Pvt.Ltd
Email : jobs@anubavam.com
Infosys Technologies Limited
Infosys among world’s top 50 most reputed companies
It is neither a BPO unit nor a KPO unit of the Infosys, It is a Infosys Technologies
Eligibility:
1. BCA, B.Sc. (Physics, Maths, Non Medical, Statistics, Electronics, Computer Science, IS, IT and Related branches).
2. 2009 and 2010 batch pass-out.
3. 60% and above in class 10th, 60% and above in class 12th & 60% and above in Graduation aggregate.
Profile:
For the role of “Operations-Executive/Testing-Executive” in Infosys Technologies
Salary: Rs. 18,100/- p.m
Event Date: 10.30 am on 7th August 2010.
Venue:
Doaba Institute of Engineering & Technology[DIET],
Kharar, Mohali, Punjab.
Selection process:
1. Written test – aptitude
2. Group Discussion for candidates who clear the test
3. Technical & HR Discussion
There will not be any Charges for this process
Website:
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